The Weekly Exchange: Session 10
Topic: Continuation of Operations During Crisis
Facilitators: Mary Coleman, Senior Vice President & COO of EMPath and Ginger Haggerty, Senior Associate of EMPath’s Economic Mobility Exchange™ Exchange

Future Topics:
6/9: Strategies and Concerns for Eventually Shifting from Remote to In-Person Work

Strategies to Continue Operations

• Acknowledging and intentionally narrowing the gap between essential and non-essential employees
• Active listening to employees – hearing their concerns and addressing them realistically
• Maintaining fiscal and financial health of the organization
• Communicating to employees
• Recognizing essential employees for being on the front lines with financial stipend
• Protecting essential employees: protocols for keeping facilities clean; protective gear
• Planning for slowly bringing employees back into the office when they feel safe
• Coffee hour with CEO open to staff on weekly basis

What influences the motivation to achieve meaningful goals?

• Procrastination of setting goals due to perceived difficulty or distance of time
• Persistence: standardization of practice or following regular schedules
• Thoughts & emotions: can help support goal achievement with intentional awareness, or can hold us back from achieving goals
• Believing in the organization’s mission and individual connections to strategic goals, gratitude, and future orientation
  • Encourages collaboration, supporting colleagues, and daily productivity