An essential tool used by EMPath coaches is the Bridge to Self-Sufficiency. This tool serves as a conversation guide as well as a means for assessment and tracking progress. Bridge assessments identify strengths and obstacles to success in five pillars: Family Stability, Well-Being, Financial Management, Education & Training, Employment & Career. Throughout FY20 (July 1, 2019-June 30, 2020), 97% of participants had at least one Bridge conversation with their mentor.

A participant’s “Bridge score” is a measure of their overall self-sufficiency; higher scores indicate higher self-sufficiency. Of those participants active in FY20 with a valid, comparable Bridge score at least one year apart, 74% experienced an increase in Bridge score. The average change in score for exiting participants is 10 points, out of a total possible score of 100.

The following data represent outcomes across varied programs. Download the FY20 Impact Report.

See Flagship Program Outcomes

Who We Served in Greater Boston in FY20

1,364 individuals

726 adults / 638 children / 627 families

48% of households

experienced homelessness at some point during the year

87% of adult participants

with children were single parents


of participants who exited shelter moved into permanent housing


exiting participants felt they were thriving

$17,056.08 > $23,093.64

average annual earned income increase of participants with comparable income assessments


average increase in annual income among flagship program exits


of participants experienced an increase in credit score, with an average increase of 129 points


average amount saved by participants in shelter and stabilization programs at program exit


of participants not in school at entry enrolled in school


of participants in school completed their program